Defender holsters

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Terms and Conditions

1. Introduction

Welcome to Defender Holsters LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, services, and any transactions conducted through our platform. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Services and Transactions

2.1. Withdrawal and Cancellation

You may withdraw or cancel services as per our cancellation policy outlined on our website or within specific service agreements. To request a withdrawal or cancellation, please contact us using the provided contact information. Refunds, if applicable, will be processed according to our refund policy.

2.2. Financial Transactions

All financial transactions made through our platform are subject to our payment processing terms. You agree to provide accurate and complete payment information and authorize us to charge the applicable fees. We are not responsible for any errors or issues arising from incorrect payment information.

3. Managing Expectations

3.1. Liability for Information Errors

While we strive to provide accurate and up-to-date information, we do not warrant that the content on our website is error-free, complete, or current. We disclaim any liability for errors or inaccuracies in the information provided.

3.2. Website Downtime

We make reasonable efforts to maintain the availability of our website and services. However, we are not liable for any downtime, interruptions, or outages that may occur. We reserve the right to perform maintenance or updates that may temporarily affect service availability.

4. Copyright and Intellectual Property

4.1. Copyright Ownership

All content, including text, images, graphics, and software, on our website is the property of Defender Holsters LLC or its licensors and is protected by copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

4.2. Attribution and Use

You may use our content for non-commercial purposes with proper attribution to Defender Holsters LLC. For commercial use or adaptation, you must obtain explicit written consent from us.

5. User Behavior

5.1. Prohibited Activities

You agree not to engage in any unlawful behavior, including but not limited to:

Hate speech or discriminatory remarks
Bullying or harassment
Unauthorized promotions or advertisements
Spam or unsolicited communications

Any violation of these rules may result in the suspension or termination of your account.

5.2. Account Termination

We reserve the right to disable or terminate user accounts at our discretion for any reason, including but not limited to violations of these Terms or illegal activities. Upon account termination, you will lose access to your account and any associated content or services.

6. Limitation of Liability

To the fullest extent permitted by law, Defender Holsters LLC will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our liability for any direct damages shall be limited to the amount paid by you for the service in question.

7. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our website and services following the posting of changes constitutes your acceptance of the revised Terms.

8. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Defender Holsters LLC
info@defenderholsters.com

*We are not responsible for you mishandling your firearm, or any safety issues you violate while handling YOUR firearm. We recommend that everyone seek good firearms training and hold themselves accountable for their own actions.*

Return and Refund Policy

At Defender Holsters LLC, we are committed to delivering high-quality products, including our lifetime-guaranteed holsters. To ensure clarity, please review our return and refund policy below:

Warranty and Guarantees
- All holsters are guaranteed for life against manufacturing defects.
- Holsters are handmade and made to order, ensuring each piece is unique and of high quality.

Returns and Exchanges
- Returns and refunds are not permitted unless there is a manufacturing defect or a warranty issue.
- Exchanges can be made only if there is a manufacturing defect, wrong color, or wrong product received.
- Please note that if an exchange is granted, a 20% restocking fee will apply.

Order Accuracy
- It is crucial to make certain you are ordering the correct item. Please review your order details carefully before completing your purchase.
- If the reason for the return is not related to a manufacturing defect or warranty issue, we are unable to process returns or refunds.

Condition for Returns
- Items must be unused and in their original packaging to be eligible for return.
- Damaged items received due to shipping should be reported within 1 days of receipt.

How to Return
- To initiate a return or exchange, please contact our customer service team with your order number and details of the issue. We will provide instructions for returning the item.

Thank you for understanding and for supporting our handmade and guaranteed products. If you have any questions or need assistance, please do not hesitate to reach out.

info@defenderholsters.com